Job Overview
| Details | Information |
|---|---|
| Company Name | Genpact |
| Job Role | Process Associate – Customer Care |
| Job ID | HIG026718 |
| Job Location | Hafeezpet, Hyderabad |
| Job Type | Full Time |
| Work Mode | Work From Office |
| Qualification | Any Bachelor’s Degree |
| Experience | Freshers & Experienced |
| Application Fee | No Application Fee |
| Apply Mode | Online |
Important Dates
| Event | Date |
|---|---|
| Online Application Starts | Already Started |
| Last Date to Apply | 31 August 2026 |
About the Job
Genpact is inviting applications for the Process Associate – Customer Care position at its Hyderabad office. This is a full-time Work From Office opportunity. Fresh graduates and experienced candidates can apply. If you have good English communication skills and basic computer knowledge, this is a great opportunity to start your career with a leading global company.
ఈ ఉద్యోగానికి Freshers కూడా అప్లై చేయవచ్చు. మంచి English Communication Skills ఉంటే ఇంటర్వ్యూలో మంచి అవకాశం ఉంటుంది.
Educational Qualification
Candidates should have:
- Any Bachelor’s Degree
- Good English Communication Skills
- Basic Computer Knowledge
- Willingness to work in rotational shifts
Skills Required
Applicants should have:
- Good English Communication
- Basic Computer Knowledge
- Customer Service Skills
- Problem Solving Ability
- Teamwork Skills
- Positive Attitude
- Willingness to Learn
Job Responsibilities
Selected candidates may be responsible for:
- Handle customer queries professionally.
- Provide support through phone, email, or chat.
- Maintain customer records accurately.
- Resolve customer issues on time.
- Deliver quality customer service.
- Follow company policies and quality standards.
Job Domain
The selected candidates may work in areas such as:
- Customer Care
- Customer Experience (CX)
- Online Customer Support
- Account Maintenance
- Banking & Capital Markets
- Claims Resolution
- Customer Journey Mapping
Selection Process
- Application Screening
- HR Interview
- Operations Interview
- Document Verification
Documents Required
- Updated Resume
- Aadhaar Card
- PAN Card
- Degree Certificates
- Passport Size Photograph
How to Apply?
- Click the official apply link.
- Register using your email ID.
- Fill in the application form.
- Upload your updated resume.
- Submit the application.
Important Note
- ✔️ No Application Fee
- ✔️ Apply only through the official Genpact careers website.
- ✔️ Submit your application before 31 August 2026.
- ✔️ Read all eligibility conditions carefully before applying.
Official Apply Link https://genpact.wd108.myworkdayjobs.com/en-US/external_careers/job/1401-G-India-Floor-1-to-12-Hafeezpet-Phoenix-Hyderabad/Process-Associate–Customer-Care_HIG026718-5
Official Genpact Workday pageలో “Apply” button మాత్రమే ఉంది.
- Walk-in date, time, venue ఎక్కడా ఇవ్వలేదు.
- Candidate ముందుగా online application submit చేయాలి. తర్వాత shortlist అయితే HR contact చేస్తారు