Note: This recruitment is being conducted by Creative Hands HR for a Flipkart Customer Support Process. This is not a direct recruitment by Flipkart.
Job Overview
| Details | Information |
|---|---|
| Hiring Company | Creative Hands HR |
| Client Process | Flipkart Customer Support |
| Job Role | Customer Support Associate (Voice & Chat) |
| Job Type | Full Time |
| Work Mode | Work From Office |
| Job Locations | Hyderabad, Chennai & Bengaluru |
| Qualification | Graduate / Undergraduate |
| Experience | 0–5 Years |
| Freshers | Eligible |
| Interview Mode | Virtual Interview |
| Shift | 24×7 Rotational Shifts |
| Salary | Up to ₹30,000 per month + Performance Incentives (as advertised by the recruiter) |
| Application Fee | No Application Fee |
| Apply Mode | Online (Naukri) |
About the Job
Creative Hands HR is hiring Customer Support Associates (Voice & Chat) for a Flipkart customer support process. This opportunity is open to both freshers and experienced candidates. Selected candidates will handle customer queries through voice calls and chat support.
Educational Qualification
Candidates should have:
- Graduate or Undergraduate
- Good English Communication Skills
- Basic Computer Knowledge
- Willingness to work in rotational shifts
Skills Required
- Good English Communication
- Customer Service Skills
- Voice Process
- Chat Support
- Basic Computer Navigation
- Typing Skills
- Problem Solving
- Teamwork
Job Responsibilities
- Handle customer queries through voice calls and chat.
- Assist customers with order-related issues.
- Provide accurate information and resolve complaints.
- Maintain customer records.
- Ensure quality customer service.
- Escalate unresolved issues when required.
Selection Process
- Online Application
- HR Screening
- Virtual Interview
- Document Verification
- Offer & Joining
Documents Required
- Updated Resume
- Aadhaar Card
- PAN Card
- Educational Certificates
- Passport Size Photograph
Important Note
- This recruitment is being conducted by Creative Hands HR for a Flipkart customer support process.
- Never pay money to anyone for a job opportunity.
- Verify all job details before joining