Job Overview
| Details | Information |
|---|---|
| Company Name | Amazon |
| Job Role | MyHR Live Support Advisor (MHLS Advisor) |
| Job ID | 10443380 |
| Department | Human Resources |
| Job Type | Full Time |
| Work Mode | Virtual Site |
| Job Location | Hyderabad (Virtual), Bengaluru (Virtual) |
| Qualification | Bachelor’s Degree |
| Experience | 0–10+ Years |
| Application Fee | No Application Fee |
| Apply Mode | Online |
About the Job
Amazon Recruitment 2026
Amazon is hiring MyHR Live Support Advisors to support Amazon employees across the globe. The role involves providing HR assistance through live phone calls and chat support. Advisors help employees with HR-related requests such as leave, payroll, benefits, employment verification, relocations, and other HR services.
ఈ ఉద్యోగంలో Amazon customers కు కాకుండా Amazon employees కు HR support అందించాలి. Leave, Payroll, Benefits, Attendance వంటి HR సంబంధిత సందేహాలను Phone మరియు Chat ద్వారా పరిష్కరించాలి. మంచి English communication skills, patience, customer service attitude మరియు professional behaviour ఉన్న అభ్యర్థులకు ఈ role అనుకూలంగా ఉంటుంది.
Amazon Recruitment 2026 | MyHR Live Support Advisor
Educational Qualification
Candidates should have:
- Bachelor’s Degree
- Good English Communication Skills
- Basic Microsoft Office Knowledge
- Customer Service or HR knowledge is an advantage
Experience
- 0–10+ Years
- Freshers can apply if they meet the basic qualifications.
- HR or Customer Service experience is preferred but not mandatory.
Skills Required
- Excellent English Communication
- Customer Service Skills
- Microsoft Word, Excel & Outlook
- Problem Solving
- Time Management
- Multitasking
- Teamwork
- Attention to Detail
Job Responsibilities
- Handle HR-related queries through phone calls and chat.
- Resolve employee issues using Amazon knowledge resources.
- Assist employees with leave, payroll, benefits, employment verification and relocation-related queries.
- Maintain confidentiality while handling employee information.
- Deliver high-quality customer support.
- Work in a fast-paced 24×7 contact center environment
Selection Process
- Online Application
- Resume Screening
- Interview Process
- Document Verification
Documents Required
- Updated Resume
- Aadhaar Card
- PAN Card
- Educational Certificates
Official Apply Link👇
Amazon Careers – MyHR Live Support Advisor (Job ID 10443380)
Interviewలో అడిగే అవకాశమున్న Questions
- Introduce yourself.
- Why Amazon?
- What is customer service?
- What is HR support?
- Are you comfortable with rotational shifts?
- Can you work on weekends?
- Are you comfortable handling phone calls and chats?
- Why should we hire you?
Important Note
Selection process roleను బట్టి మారవచ్చు. Amazon అవసరాన్ని బట్టి online assessment, virtual interview లేదా additional interview rounds నిర్వహించవచ్చు. Shortlist అయిన అభ్యర్థులకు మాత్రమే తదుపరి సమాచారం Email లేదా Phone ద్వారా అందించబడుతుంది.